Account and Data Deletion

Last updated: March 2026

At Spendi (operated by Util Apps) we respect your right to delete your account and associated personal data. This page describes the process to request deletion, the types of data that will be erased, and those that may be retained due to legal or contractual obligations.

1. How to Request Account Deletion

You can request the deletion of your account by following these steps:

  1. Open the Spendi app on your mobile device.
  2. Go to Profile (person icon in the navigation bar).
  3. Select "Settings".
  4. Tap "Delete my account".
  5. Confirm your request. You will be asked to re-authenticate for security purposes.
  6. Your request will be processed and you will receive a confirmation email.

If you cannot access the app, you may also send your request by email to info@util.biz, providing the email address associated with your account and the reason for your request. You will need to verify your identity before we proceed.

2. Data That Will Be Deleted

Once your request is processed, the following data will be permanently deleted:

  • Your user profile: name, email address, avatar, and preferences.
  • Your Firebase Authentication account.
  • Your draft expense requests (not yet submitted).
  • Files and receipts you uploaded for draft expenses.
  • Your language, theme, and notification preferences.
  • Your referral codes and referral records.

3. Data That May Be Retained

Some data may be retained temporarily due to legal, tax, or contractual obligations with the company you belonged to:

  • Submitted or processed expense requests (approved, rejected): retained as part of the company's accounting records for a period of 5 years in accordance with applicable tax legislation. Your name will be disassociated and replaced with an anonymous identifier.
  • Audit records (approval/rejection actions performed by you): retained in anonymized form for 5 years as part of the company's operational traceability.
  • Receipts and attachments for processed expenses: retained as part of company records, not linked to your personal identity.
  • Aggregated and statistical data: non-identifiable information that forms part of company reports and metrics.

4. Processing Time

Your request will be processed within a maximum of 30 calendar days. During this period, your account will be deactivated and you will not be able to access the app. Once the deletion is complete, you will receive a confirmation email. Deletion is irreversible: it is not possible to recover the account or its data once the process is complete.

5. Consequences of Deletion

When you delete your account:

  • You will lose access to the Spendi app and all companies you were linked to.
  • You will not be able to recover draft expense requests or associated files.
  • If you were a company administrator, administration will be transferred to the next member with permissions or the company will remain without an active administrator.
  • Referrals linked to your account will not be affected.

6. Contact

If you have questions about the account deletion process or need assistance, contact us at info@util.biz.